Cancellation Policy

Normal sessions(Not weddings, events or packages ) 75% refund if cancelled within 7 days of the shoot date. 10% refund if cancelled within 3 days of the shoot If you can not attend your appointment please let me know as soon as possible. You can reschedule a maximum of two times but please do this at least 3 days before your photo shoot date. Please ensure you cancel or request a reschedule via telephone call or text, the number is 07765764866. PACKAGES Individual photoshoots within a package. Rescheduling,please give a minimum of 3 days notice if you need to reschedule one of your shoots, rescheduling can take place a maximum of two times per individual shoot. Cancellation outside of the 3 day period will result in a no show and will be taken off the total amount of shoots attended for the package eg 5 shoots 1 no show means 4 shoots remaining in the package. PACKAGE CANCELLATION. All packages can be cancelled completely for up to 14 days after the date of sign up. You will receive a full refund if no services from the package have been used / no sessions attended, otherwise you will receive a discount based on what has already been used.

Contact Details

• Whitehouse Distribution Centre, 46 White House Road, Ipswich, UK